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Bir lider için en önemli beceriler

bright arrowModern iş dünyasında beceri ve yetenek yönetimi şirketlerin stratejik gelişimlerinin vazgeçilmez bir parçası haline geldi.  Artık insan gücüne, yerine hemen yenisini koyabileceğimiz bir dosya ya da bilgisayar programı gibi bakılmıyor.  Şirketlerin kendilerine liderlik becerisi gösterebilen yeni nesil yöneticiler ve elemanlar yetiştirmesi için artık ilk baktıkları yer kendi çalışan kitlesi.  Her insan ayrı bir yetenek, benzeri olmayan bir beceri ve deneyim kaynağı olarak görülüyor.  Şirketler bunu dikkate alarak çalışanlarını yetiştiriyor ve onlara kendilerini geliştirecek bir ortam sağlamaya çalışıyor.  Bunun karşılığında da elemanlarından yüksek performans bekliyorlar.  Robert M. Fulmer ve Jay A. Conger (2004) adlı iki araştırmacının yaptığı çalışmaya göre, bu mantıkla yönetilen şirketlerin, çalışanlarında aradığı ve geliştirdiği yetkinlik becerilerinden bazıları şöyle:

İnsiyatif kullanma

Yeni fikirler geliştirebilme

Kişiler arası etkinlik

Öğrenme isteği ve becerisi

Pazara odaklanabilme

Takım çalışması

Yaptığı işle ilgili anlam yaratma

Liderlik vasıfları gösterebilme

Değişim ile başa çıkabilme

Değişimi yönetebilme

Öğrendiğini paylaşma

Etkin iletişim kurma

Fulmer ve Conger’ın altını çizdiği diğer bir konu da, 8000 üst düzey yönetici arasında yapılan çalışmada, etkin bir liderin en önemli özelliğinin insan ilişkilerini yönetme yetisi olduğu.  Stratejik yönetim ve günlük yöneticilik işleri ikinci planda kalıyor.

Buna karşılık bizler, birey olarak insanlarla olan ilişkilerimizi yönetmekte ne kadar başarılıyız?

İnsanoğlunun kafasının bir anda durmasına sebep olan, acil durumlarda etkin kararlar almasını engelleyen o kadar çok sebep var ki.  İşte bu aşamada duygularını yönetebilen, önce kendi psikolojisini sonra karşısındakini anlayabilen bireyler, bu becerinin getirdiği kendine güven duygusu ile beraber diğer çalışanlar arasından sıyrılabiliyorlar.  Bu bilgiye sahip olan kişiler ister iki kişilik ister iki bin kişilik bir şirkette çalışıyor olsunlar, hem kendilerine hem de etrafındakilere yarar sağlayacaklar ve liderlik vasıflarının gücüyle öne çıkacaklardır.

Neden?

Evimizde, ya da iş yerimizde, sokakta, alışverişte, hatta kendimizle baş başa kaldığımızda bile sürekli devam eden bir diyoloğun içindeyiz.  Etrafımızda hiç kimse yoksa, kendi kendimizle sürekli iletişim halindeyiz.  Kafamızın içinde sürekli gidip gelen bir düşünce selinin içindeyiz.  İnsan sosyal bir varlık olduğundan içinde bulunduğu her yerde sosyal bir yapı bulunmakta.  Dolayısıyla her şirket de kendine ait bir sosyal yapının içinde işliyor.  Çalışanlar iletişim haline geçtikten sonra birbirlerini yapıcı veya yıkıcı olarak etkiliyorlar ve o şirketin sosyal yapısını oluşturuyorlar.  Bir şirket yaşayan bir organizma olduğu için, hem bireysel hem de kurumsal başarının ve üretkenliğin iyi ya da kötü yönde etkilenmesi kaçınılmaz bir gerçek.

İşte bu nokta da gerçek lider, bu sosyal yapıyı gözlemleyerek, satır aralarını okumasını becerebilen, insanların davranışlarını yapıcı bir şekilde etkileyecek değişimi yaratabilen, şirketinin içinde bulunduğu sosyal yapıyı tekrar tekrar tasarlayabilen kişidir.

Kaynak:

Growing Your Company’s Leaders Robert M. Fulmer & Jay A. Conger (2004)

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